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[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Policies
Our Policies ensure quality education and job placement
* Program Upgrades * Transfers * Absenteeism * Extensions * Cancellations and Refunds * Downgrading Programs * Money Back Guarantee * Job Guarantee * To Qualify for a Refund *
* How to Apply for a Refund * Lowest Tuition Guarantee * Course Completion Time Limit * Academic Policies
Program Upgrades
Program upgrades are not subject to a processing fee. If you register in, for example, Program 1, then later decide to upgrade to a higher program, you are not charged an upgrade processing fee. Students will only be required to pay the difference in tuition between the program they are upgrading to and the program they have previously completed.
If there is a change in tuition fee from the time you originally took the Foundation TESOL Course and what is now being offered due to an addition of a specialization component, you may upgrade to complete your Advanced TESOL Certificate by purchasing a specialization course that was unavailable when you originally registered.
Transfers
Any first transfer (date and/or study method) is done at no charge.
Any supplementary transfer (date and/or study method) will require a $50 transfer processing fee.
If the course tuition fee increases between the time you register and the time you choose to attend the course in-class, providing this time is longer than 6 months, you will be required to pay the current tuition fee in full before attending the course. If an online student would like to transfer to an in-class program, they must pay the difference between what was paid for the online program and the in-class tuition. For example, if $895 is paid for an online course, to transfer to the in-class Foundation course would be a difference of $200. The student will receive the Foundation manual upon payment of the tuition difference. If a student originally registered as a correspondence student, the policy remains the same. If a student paid $1040 for the Advanced TESOL Certificate in 2004, for example, which included shipping, the difference today to sit in on the in-class Foundation course would be $95 (The $50 shipping fee is not included towards tuition payment). This is because a change in tuition fee is a direct reflection of a significant change in course material. If the price changes within the 6 months after you have registered, you will only be required to pay the total tuition fee due at the time of registration.
If you are a past in-class “Foundation TESOL Course” graduate and, in the future, wish to sit in on all or part of another in-class course, and there has been a change in tuition as mentioned above, then the difference is required to be paid as well as a $200 additional sit-in fee. You have the option to attend this course anywhere we offer it.
Absenteeism
If a student misses part of the in class Foundation course due to an emergency or an unforeseen situation beyond their control, the following procedure must be followed:
If a student misses more than thirty (30) minutes but under five (5) hours of class:
The student must fill out a Student Absence form to be submitted to the instructor with the reason for absence. The student will be required to complete assignment(s) to make up the time missed in order to receive certification.
If a student misses more than five (5) hours of class:
Follow the above procedure and the student will be required to contact the head office to schedule a make-up class in the next course for which they will be available. If the student does not schedule a make-up date within 3 months of their original course, they will automatically be transferred to correspondence and be made aware of correspondence program requirements and deadlines. Exceptions will be considered on a case-by-case basis.
If the student returns to class after their absence: They are to fill out and submit to the instructor a Student Absence form, then contact head office to schedule a make-up class (or classes) in the next course for which they will be available, within 3 months of their original course. Any student who fails to contact head office within the allotted time will be transferred to correspondence.
If the student does not return to class: The student must contact head office as soon as possible (within a week of their absence) to fill out a Student Absence form. The student must schedule a make-up class (or classes) in the next course for which they will be available, within 3 months of their original course. Any student who fails to contact head office within the allotted time will be transferred to correspondence.
Extensions
Please see Program Deadlines
Cancellations and Refunds
Online: Since students have instant access and become a member of our website after registration, all cancellations are non-refundable.
Deposits: All $300 deposits made to save a seat for an in-class course are non-refundable. The $300 will go towards the total tuition costs and if the student decides that they are unable to take the in-class course they placed the deposit for, the deposit will be saved and go towards future tuition costs.
In-Class Courses: If a student registers and makes a full tuition payment and decides to cancel before the program begins, a processing fee will be administered. If the student notifies head office 10 days or more prior to first day of the course, they will be refunded the remaining tuition after the 10% processing fee has been obtained. If the student cancels less than 10 days prior to the first day of classes, the student will be refunded the remaining tuition after the 30% processing fee has been obtained. If a student has started the course and decides not to complete it, there is no refund. There is no refund on the online courses and programs.
Downgrading to a lower program
If a student does wish to downgrade to a lower program, they are only eligible for a refund if it is within 10 days of registering for the program (for the price difference between programs).
No refunds are available for any online courses that have been sent due to the nature of electronic data. Course descriptions and summaries are available on the website or a TESOL Advisor can be contacted for further information prior to choosing a course.
No refunds are available for students registered for single specialization courses. Only those registered for TESOL programs are eligible for a refund.
Money Back Guarantee
After 25 years in the TESOL teacher training business, Global TESOL College has successfully trained and certified over 75,000 graduates. Our goal is to help you find an excellent job and we guarantee it or your money back. (See Job Guarantee for specifics.)
A commitment to honesty and excellence in customer service is why we have maintained an excellent 10-year record with the Better Business Bureau, which is based in North America and handles student and customer complaints worldwide.
Our success depends on the success of you–our graduates. We offer you solid training without the gimmicks plus a proven track record of success.
At Global TESOL College, we provide you with the best and treat you as one of the family, so that your traveling and teaching experience is fun, rewarding, and memorable–for a lifetime. We stand alone in our industry with distinction because we are honest and we care about YOU.
Assistance with Job Placement
(applies to non-native English speaking countries only)
If you follow our unique employment process as outlined in our TESOL course, apply for positions that you are qualified for, and are not offered a job after completing one of our programs (in-class, online, or by correspondence), we will gladly refund your money as long as it is within one year of program completion (subject to a 10% processing fee of the total tuition fee).
Our programs are available to everyone, although the following conditions apply in order to qualify for the job guarantee:
The Job Guarantee Timeline
To Qualify for a Refund
To qualify for a refund, students must meet the following criteria.
How to Apply for a Refund
*To see qualifications, please visit the specific country listings on our Home Page, bottom left hand corner. Each country details the requirements to be met in order to teach at that location.*
By mail, send the Global TESOL College Head Office the following documents (all in one envelope labeled “Job Guarantee Refund”):
Once we receive your request, we will research your case thoroughly and respond back to you. Please be aware that any package without a completed Refund Application Form or without all required documents will not qualify for a refund. Upon verification that all your documents and letters of correspondence are legitimate, you will then be required to return all TESOL manuals, TESOL certificates, license, and a copy of your tuition receipt, in order to receive your tuition refund (minus the 10% processing fee of total tuition fee). Postage for returned materials is the responsibility of the student.
Lowest Tuition Guarantee
You know the value of a good quality education, but it can also be expensive. We at Global TESOL College make every effort to ensure that our tuition fees remain as low as possible for our students, while still delivering the highest quality TESOL instruction available in the marketplace today.
Q: How is Global TESOL College able to offer such an incredible guarantee?
A : Our educational-focused training institute offers programs and services worldwide but is based in Canada, where overhead costs are much less expensive when compared to running a business in America or Europe. We graduate an incredibly high volume of TESOL certified teachers annually, which grants us the flexibility to pass the savings on to all of our students worldwide. Also, 30% of our business is referred to us through word-of-mouth from extremely satisfied graduates. We have worked hard to keep as much as possible of your hard-earned money in your pocket, while training and certifying you with professional, world standard instruction.
**Some countries require a university degree as well as the TESOL certificate to be hired legally as a teacher. **
GTC ACADEMIC POLICIES
(Revised January 1st, 2007)
The following Academic Policies are applicable to the Canadian Global TESOL College branches. Please check with your local Global TESOL College branch for applicable policies.
(1) Academic Policy 01 GTC STUDY OPTIONS (AP-01)
AP-01 A Programs
AP-01 B Specialization courses
(2) Academic Policy 02 COURSE COMPLETION (AP-02)
AP-02 A In-class Foundation course
AP-02 B Distance education Foundation and specialization courses
AP-02 C Completing assignments
(3) Academic Policy 03 PROGRAM COMPLETION (AP-03)
AP-03 A Program completion requirements
AP-03 B Plagiarism and cheating
(4) Academic Policy 04 PROGRAM DEADLINES (AP-04)
AP-04 A Program deadlines
AP-04 B Extensions
AP-04 C Submissions after the deadline
AP-04 D Deadline exceptions
(5) Academic Policy 05 MANDATORY FINAL EXAM (AP-05)
AP-05 A Exam completion
AP-05 B Passing the exam
(6) Academic Policy 06 CERTIFICATION REQUIREMENTS (AP-06)
AP-06 A Issuing program certificates
AP-06 B Withholding program certificates
(7) Academic Policy 07 ABSENTEEISM (AP-07)
AP-07 A Absence from the in-class Foundation course
(8) Academic Policy 08 COURSE GRADING (AP-08)
AP-08 A Grading of course assignments
AP-08 B Assignment review
(9) Academic Policy 09 RESUBMITTING COURSE WORK (AP-09)
AP-09 A Resubmitting course work
(10) Academic Policy 10 PROGRAM UPGRADES (AP-10)
AP-10 A Upgrading programs
Academic Policy 01 GTC STUDY OPTIONS (AP-01)
Policy implemented:
Policy revised: January 1, 2007
Version AP-01/01.07
AP-01 A Programs
The following programs are offered by Global TESOL College:
P Program 1 Advanced TESOL Certificate
– consists of the Foundation TESOL course and one (1) specialization course
P Program 2 Professional TESOL Certificate
– consists of the Foundation TESOL course and three (3) specialization courses
P Program 3 Advanced TESOL Diploma
– consists of the Foundation TESOL course and five (5) specialization courses
P Program 4 Professional TESOL Diploma
– consists of the Foundation TESOL course and nine (9) specialization courses
AP-01 B Specialization Courses
The following courses are offered by Global TESOL College:
P Teaching Children English
P Teaching Adolescents English
P Teaching Adults English
P Teaching Grammar
P Teaching Practicum
P Teaching ESL Locally
P Teaching TOEFL Preparation
P Tutoring English
P Graduate TESOL Course
P Teaching Business English
P Teaching Tourism English
P Teaching Medical English
P Teaching Legal English
P Teaching English with Computers
P TESOL for Non-native English Teachers
P Independent Study Elective
Academic Policy 02 COURSE COMPLETION (AP-02)
Policy implemented:
Policy revised: January 1, 2007
Version AP-02/01.07
AP-02 A In-class Foundation course
In order to receive the Foundation TESOL Certificate each student must:
P attend the 34 hours of in-class instruction
P complete the 6 hours of out-of-class presentation preparation (lesson planning and compiling resource materials)
P complete all reading assignments (20 hours)
P submit and receive a passing grade on the Foundation TESOL final exam. See AP – 05 MANDATORY FINAL EXAM for information on completing the exam
P demonstrate sufficient understanding of the presented material as determined by the course instructor
Note: Students who fail to meet the above criteria may have their certificate withheld. See AP-06 CERTIFICATION REQUIREMENTS for more information.
AP-02 B Distance education Foundation and specialization courses
In order to receive the distance education Foundation TESOL Certificate each student must:
P complete and submit all required assignments
P complete a 6-hour volunteer practicum under the instruction and guidance of an ESL or EFL teacher, and submit observation and evaluation forms
P complete all reading assignments
P submit and receive a passing grade on the Foundation TESOL final exam. See AP – 05 MANDATORY FINAL EXAM for information on completing the exam
In order to receive the distance education Specialization Course Certificate each student must:
P complete and submit all required assignments
P submit any other required documents. Further information can be found in each of the course manuals
AP-01 C Completing Assignments
The students are required to complete all assignments as follows:
P complete all required assignments before submitting the course assignments for grading
P assignments are to be completed in a professional manner; they are to be typed. All assignments must also be completed in an organized, easy to understand fashion
Note: all insufficiently detailed or improperly completed assignments will be returned to the student for revisions. See AP-09 RESUBMITTING COURSE WORK for additional information.
P submit the work electronically (by email) as one Word document. Do not include the assignments in the body of the email, submit it as an attachment
P the assignments are to be organized and submitted in the order that they appear in the manual
P each of the assignment pages must include:
the original question as written in the manual
answer the question in complete sentences incorporating the original question
P the completed course work must include a cover page that indicates:
the title of the course
student’s first and last name (as appears on their passport)
the number of pages submitted
the address to which the TESOL certificate and corrected assignments should be returned
current contact information: telephone number and email address
the program details: which program the student has registered for and when/where they completed the Foundation TESOL course
P students are expected to complete all assignments individually. See AP-02 PROGRAM COMPLETION for additional information on plagiarism
Academic Policy 03 PROGRAM COMPLETION (AP-03)
Policy implemented:
Policy revised: January 1, 2007
Version AP-03/01.07
AP-02A Program completion requirements
The following requirements must be met by the students to complete a program:
Program 1 Advanced Certificate
In order to receive the Advanced Certificate each student must:
P complete the Foundation TESOL course and one (1) specialization course
P submit and receive a passing grade on the Foundation TESOL final exam. See AP – 05 MANDATORY FINAL EXAM for information on completing the exam
Program 2 Professional Certificate
In order to receive the Professional Certificate each student must:
P complete the Foundation TESOL course and three (3) specialization courses
P submit and receive a passing grade on the Foundation TESOL final exam. See AP – 05 MANDATORY FINAL EXAM for information on completing the exam
Program 3 Advanced Diploma
In order to receive the Advanced Diploma each student must:
P complete the Foundation TESOL course and five (5) specialization courses
P submit and receive a passing grade on the Foundation TESOL final exam. See AP – 05 MANDATORY FINAL EXAM for information on completing the exam
Program 4 Professional Diploma
In order to receive the Professional Diploma each student must:
P complete the Foundation TESOL course and nine (9) specialization courses
P submit and receive a passing grade on the Foundation TESOL final exam. See AP – 05 MANDATORY FINAL EXAM for information on completing the exam
Note: Only one program certificate will be issued per student (the program the student registered for), unless the student upgrades to the next program.
See AP 10 PROGRAM UPGRADES for more information.
AP-03 B Plagiarism and Cheating
All students are to submit material that is original, with all sources properly cited and noted. Students will not present other student’s work as their own, whether it is structure, written material or distinct organizational styles. If partners or friends are both registered in the same course, they are to complete all assignments individually. Plagiarism and cheating will not be accepted by Global TESOL College. Specialization and/or program certificates may be withheld until original assignments are resubmitted.
Academic Policy 04 PROGRAM DEADLINES (AP-04)
Policy revised: January, 2009
Version AP-04/11.07
AP-04 A Program deadlines
Students have a time limit to complete their programs. The time limit commences from the first day of class or the day that books and/or passwords were sent to the student, whichever occurs first.
Program 1 Advanced Certificate
P The students have six (6) months to complete the Foundation course and one (1) specialization course
Program 2 Professional Certificate
P The students have one (1) year to complete the Foundation course and three (3) specialization courses
Program 3 Advanced Diploma
P The students have eighteen (18) months to complete the Foundation course and five (5) specialization courses
Program 4 Professional Diploma
P The students have two (2) years to complete the Foundation course and nine specialization courses
Individual courses (not part of a program)
P The students have three (3) months to complete each course
AP-04 B Extensions
Students are permitted one extension per program. All requests for deadline extension must be received in writing (post or email) at least two weeks before the deadline. Any requests received after the two week cut off will be considered on a case-by-case basis.
The extension request must include the student’s full legal name, their mailing address, email address, telephone number, as well as the Foundation course date and location (if in-class). In their letter students must state the reason for the extension, submit any possible back up documentation they can provide (medical note, etc.), and a study schedule they plan to follow in order to complete their assignments on time.
All requests will be reviewed within two (2) business days of being received, and students will be notified in writing (post or email) whether the extension has been granted or rejected.
Extension lengths will be determined case by case. The maximum amount of time granted will be the original length of course (60 hours of course work = 3 months to complete)
Individual courses, Program 1, Program 2, Program 3 & Program 4
P Students are granted a one-time three (3) month extension
AP-04 C Submissions after the deadline
Any assignments received after the deadline or after the extended deadline will be considered “expired”. The assignments will be returned to the student, unmarked with a letter explaining the circumstances, and “course expired” as their course grade.
AP-04 D Deadline Expired/Reactivation Options
If a student’s program and/or specialization course have expired, they can be reactivated (a) if the student upgrades programs or buys an additional course (b) pays a $100.00 fee for each course they wish to reactivate. The deadline for upgraded (new) courses will be from the date new courses / passwords have seen sent. See AP 10 PROGRAM UPGRADES for more information.
Academic Policy 05 MANDATORY FINAL EXAM (AP-05)
Policy implemented: May 1, 2006
Policy revised: January 1, 2007
Version AP-05/01.07
AP-05 A Exam completion
Students who register on or after March 1, 2006 must compete and receive a passing grade on the Foundation Final Exam in order to receive their Foundation TESOL Certificate and any subsequent Program certificates. This is an open book exam completed at home, based on the reading assignments found in the Foundation Manual. The students completing their Foundation TESOL course in-class are to submit and receive a passing grade on the exam by the last day of the in-class Foundation course. If they do not submit the exam on the last day of the course they may have their certificates withheld until the exam has been submitted and a satisfactory grade received. The students completing their Foundation TESOL course by distance education (online or correspondence courses) are to submit the exam with the rest of their course material. Their certificates will be issued upon the student receiving a satisfactory grade on the exam.
AP-05 B Passing the exam
The passing grade for the Foundation TESOL exam is 30/40, or 75%. The students who do not pass their exam may have their Foundation TESOL certificates withheld until the exam has been taken again, and the student receives a passing grade. Students will have the opportunity to rewrite the exam once.
If a student fails the exam for the second time their circumstances will be considered on a case-by-case basis. They may be asked to submit additional assignments to be graded. Certificates will be issued upon the student demonstrating satisfactory understanding of the presented material. See AP-06 CERTIFICATION REQUIREMENTS for additional information.
Academic Policy 06 CERTIFICATION REQUIREMENTS (AP-06)
Policy implemented: January 1, 2007
Policy revised: January 1, 2007
Version AP-06/01.07
AP-06 A Issuing program and/or specialization course certificates
Students will be issued a program certificate upon completion of all components of the program. See AP-01 GTC STUDY OPTIONS for the list of available programs and AP-02 COURSE COMPLETION for more information on completing courses. With each program students will also receive a program completion letter, which specifies the hours of training and all specialization courses completed by the student.
Students will be issued a specialization course certificate upon completion of all components of the specialization course. See AP-01 GTC STUDY OPTIONS for the list of available specialization courses and AP-02 COURSE COMPLETION for more information on completing courses. With each program students will also receive a specialization completion letter, which specifies the grade received in the course. See AP-08 COURSE GRADING for marking criteria and AP-09 RESUBMITTING COURSE WORK for information on assignment revisions.
Note: Only one program certificate will be issued per student (the program the student registered for), unless the student upgrades to the next program.
AP-06 B Withholding certificates
Global TESOL College may withhold student’s certificate if all of the course requirements have not been met. See AP-03 COURSE COMPLETION for more information on course requirements.
In class students:
Any student who does not demonstrate a satisfactory understanding of the material and/or professional behavior during the in-class course, or who does not receive a satisfactory grade on their Foundation TESOL final exam may have their certificate withheld. Students will be granted an opportunity to complete all course requirements. Students may be asked to complete additional assignments and/or complete a teaching practicum in an established ESL/EFL institution. These additional components will be considered on a case-by-case basis by the course instructor and/or the GTC Academic Department.
Distance education students:
Any assignments which do not receive a passing grade will be sent back to the student for revisions. See AP-09 RESUBMITTING COURSE WORK for resubmission guidelines. The certificate for the specialization course and/or program may be withheld until the student receives a satisfactory grade. The distance education tutor and/or the GTC Academic Department will provide the student with specific comments and/or additional resources to revise their work. If the student does not understand the comments or assignment questions they must seek the help of a tutor as they will have the opportunity to revise their work once. See AP 09 RESUBMITTING COURSE WORK for information on revisions.
Academic Policy 07 ABSENTEEISM (AP-07)
Policy implemented: May 1, 2006
Policy revised: January 1, 2007
Version AP-07/01.07
Students are expected to be present for the entirety of the in-class Foundation course. If a student misses part of the in-class Foundation course due to an unforeseen situation beyond their control, the following procedure must be followed:
P If a student misses more than thirty (30) minutes of the course, they must fill out and submit to the instructor an absence form. The student may then be required to complete make-up assignments (as assigned by the instructor and/or the GTC Academic Department in order to receive their certification)
P If a student misses more than five (5) hours of the course they must contact the Head Office (or their local franchise office, if outside Canada) to fill out an absence form and schedule a make-up class in the next available course. If the student does not schedule a make up date within six (6) months of their original course they will automatically be transferred to complete their program by distance education. See AP-02 COURSE COMPLETION for information on distance education courses
Academic Policy 08 COURSE GRADING (AP-08)
Policy implemented: January 1, 2007
Policy revised: January 1, 2007
Version AP-08/01.07
AP-08 A Grading of course assignments
All student assignments are marked on the following criteria:
The assignments are graded on the scale from A to F. Students are expected to receive at least a D in order to be certified. Below is the explanation of this grading scale:
A = Outstanding work
The student completed the assignment demonstrating great understanding of the presented material. Organizational skills, clear and grammatically correct answers were presented. The lesson plan materials were of outstanding quality.
B = Very good work
The student completed the assignment showing a very good understanding of the material. Appropriate organization and detail was presented in the work including relevant lesson plan materials.
C = Good work
The student completed the assignment showing sufficient understanding of the material. Acceptable organization and detail was presented in the work.
D = Satisfactory work
The student completed the assignment showing basic understanding of the material. Completed materials lacked professional appearance and/or failed to provide adequate detail.
F = Unsatisfactory work
The student did not demonstrate understanding of the presented material and/or did not complete the assignment with adequate detail in their work. Unsatisfactory attention to organization or overall appearance of the assignment was shown.
AP-08 B Assignment review
Students may submit a portion of the course work for review. A maximum of three assignments can be submitted before the student completes the rest of the assignments to ensure the student understands the material expectations.
Academic Policy 09 RESUBMITTING COURSE WORK (AP-09)
Policy implemented: January 1, 2007
Policy revised: January 1, 2007
Version AP-09/01.07
AP-09 A Resubmitting course work
All assignments improperly completed (lacking detail or containing inappropriate subject matter) will be returned to the student for adjustment. The assignments may be graded partially or in full when returned to the student, and will contain comments and/or suggestions how the work may be improved, as well as additional resources when applicable. The students will have the opportunity to revise their work once. Students are encouraged to seek the help of their instructor and/or long distance tutor if they do not understand the comments and/or assignments. See AP-08 COURSE GRADING for additional information. A student is expected to spend at least a period of one (1) week to revise their assignments. If the student revises their work but fails to improve it significantly, receiving a D, a certificate and a certificate letter will be granted to the student. If the student revises their work but fails to improve it, receiving an F, a certificate may be withheld. Students may pay a re-grading fee of $Can 50.00 per each resubmission.
Note: If a student receives a passing grade and is granted a certificate but is not satisfied with their grade and would like to revise and resubmit their assignments, he/she may do so upon paying the re-grading fee of $Can 50.00.
Academic Policy 10 PROGRAM UPGRADES (AP-10)
Policy implemented:
Policy revised: January 1, 2007
Version AP-10/01.07
AP-10 A Upgrading programs
Students may upgrade their program at any time. Please refer to the Global TESOL College Administration Policies for more information or contact Global TESOL College for assistance. Students who have upgraded their program after March 1, 2006 are subject to a program deadline. See AP 04 PROGRAM DEADLINES for additional information.[/vc_column_text][/vc_column][/vc_row]
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Privacy Notice
This privacy notice discloses the privacy practices for www.eslusa.org. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
” See what data we have about you, if any.
” Change/correct any data we have about you.
” Have us delete any data we have about you.
” Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 619-921-7774 or bryan.whitman@gmail.com
You can print or save the above privacy policy to your computer here: Download sample privacy policy (MS Word document)
The above notice (or policy) probably does not describe your privacy practices exactly. You need to personalize your statement to fit your business practices. Here are some sample clauses that you can use to help describe other specific practices that fit your business model.
Optional Clauses
If your site has a registration page that customers must complete to do business with you, insert a paragraph like this in your privacy notice:
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
If you take and fill orders on your site, insert a paragraph like this in your privacy notice:
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
If you use cookies or other devices that track site visitors, insert a paragraph like this in your privacy notice:
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
If other organizations use cookies or other devices that track site visitors to your site, insert a paragraph like this in your privacy notice:
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
If you share information collected on your site with other parties, insert one or more of these paragraphs in your privacy notice:
Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
And/or:
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
And/or:
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
If your site has links to other sites, you might insert a paragraph like this in your privacy notice:
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you ever collect data through surveys or contests on your site, you might insert a paragraph like this in your privacy notice:
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
You can print or save the above privacy policy to your computer here: Download Optional Clauses (MS Word document)
Other sources of information on creating privacy policies include:
” Understanding Privacy’s site provides guidance on why online privacy is important and how businesses can create policies that fit their practices. See especially the section on
Create an Online Privacy Policy .
” The Center for Democracy and Technology has guidance to help businesses create a privacy policy.
” The Direct Marketing Association has a “privacy policy generator”. This tool is oriented towards companies that practice direct mail marketing, but can be used by a wide variety of businesses.
” Finally, for the global-looking companies among your membership, the Organisation for Economic Co-Operation and Development (the “OECD”, based in England), has a privacy policy generator. OECD is an international business whose 29 member countries have endorsed this privacy policy generator.
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